At Leyla Trend, we are committed to delivering your orders safely and on time. Please review our shipping policy below.
1. Order Processing
-
All orders are processed within 1–2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Method
-
We offer Cash on Delivery (COD) as the only available payment method.
-
Orders are delivered directly to the address provided during checkout.
3. Delivery Time
-
Delivery timelines vary depending on your location.
-
Estimated delivery time will be shared once your order is confirmed.
-
Unexpected delays caused by logistics or external factors may occur, but we strive to keep you updated at every stage.
4. Shipping Charges
-
Shipping fees, if applicable, will be clearly mentioned at checkout before you confirm your order.
-
Any promotions offering free shipping will be applied automatically as per the terms of the offer.
5. Order Tracking
-
Once dispatched, you may receive tracking details to monitor your delivery.
-
For any assistance with tracking, you can contact our customer support team.
6. Failed Deliveries
-
If delivery cannot be completed due to an incorrect address, unavailability, or refusal to accept the package, the order may be canceled.
-
Re-delivery can be arranged upon request, subject to availability.
7. Contact Us
For any questions regarding shipping, please reach out to us at [email protected].